FAQ

Is Next Step Healthcare Services Licensed?

CareVerse Healthcare Services operates under the requirements of the law and is appropriately licensed based on local and state regulations.

How are your employees screened?

We only hire employees who have successfully passed several pre-employment tests to determine dependability, integrity, and tendencies toward abuse. All employees must pass a comprehensive criminal background check and DMV record check. Professional and personal references are confirmed. In addition, we are a drug-free work environment.

How do we get started?

It is as easy as calling 901.602.6668 to notify us of your need. We will set up an in-home assessment or consultation with you and your family at your convenience to determine the specific services needed.

Do I need to pay money upfront?

No. You will only pay for the services we provide once they have been provided.

Are there a minimum number of required days and/or hours of service?

We offer a 1-hour per visit minimum which sets us apart. Additional hours and days can be added even if the need arises up to full time, 24 hours a day, 7 days a week, 365 days a year.

Am I required to sign a long-term contract?

No. Unlike some companies, CareVerse does not lock you into a long-term contract, and you are only charged for the actual hours that one of our caregivers is in your home. As needs may change, our nurse will always be available to reassess our clients and provide advice for changes in care. You can change or stop service at any time with no penalties.